Privacy Policy

1. Introduction

CoastalTask ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application (collectively, the "Platform").

2. Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information"). This includes:

• Personal Identifiers: Name, email address, phone number, postal address, and account credentials.
• Payment Information: Credit card details and billing information (processed securely by our payment provider, Stripe).
• Usage Data: Information about how you use our Platform, including access times, pages viewed, and your IP address.
• Location Data: Approximate location data to connect you with local Taskers.
• Communications: Records of your correspondence with us and communications between Users and Taskers on the Platform.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services.
• To process transactions and send related information, such as confirmations and invoices.
• To facilitate communication between Users and Taskers.
• To send you technical notices, updates, security alerts, and support messages.
• To monitor and analyze trends, usage, and activities in connection with our Platform.
• To detect, prevent, and address technical issues and fraudulent activities.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Platform and hold certain information.

• Essential Cookies: Necessary for the operation of the Platform.
• Analytics Cookies: Help us understand how visitors interact with the Platform.
• Preference Cookies: Remember your preferences and settings.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. Sharing Your Information

We do not sell your personal information. We may share your information in the following situations:

• With Taskers: To facilitate the services you request (e.g., sharing your address with a Tasker for a cleaning job).
• Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, data analysis).
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

6. Data Security

We implement appropriate technical and organizational measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Your Data Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data.
• Rectify or update your personal data.
• Request deletion of your personal data.
• Object to the processing of your personal data.

To exercise these rights, please contact us at support@coastaltask.com.

8. Children's Privacy

Our Platform is not intended for use by children under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
support@coastaltask.com